Privacy questions
Do you use my documents to train an AI?
No. Neither we nor the AI providers do: we use OpenAI and Anthropic through their paid API, where they don't train on what we send them. They may keep it for a limited time to monitor abuse, under their own terms.
Where are they stored?
Your documents, conversations and account data, on servers in the European Union. To answer you and make your documents, the necessary content is sent to the AI models, which are in the United States, with GDPR safeguards. More in Providers.
Who can see my documents?
Only you, from your account. Nobody on our team opens them unless you ask us for help with a specific one. If you share a conversation with a link, whoever has the link will see it until you remove it.
What happens when I delete something?
It goes to the bin, where you can recover it for 30 days. After that it is erased along with its files and its search index.
And if I delete my account?
Your subscription is cancelled and your documents, templates, notes and account data are deleted. We only keep the invoices, for as long as the law requires.
Can I ask for a copy of my data?
Yes. You can download your documents yourself whenever you want; for everything else, write to us at soporte@esboza.com and we will reply within one month at most.
Does it search the internet with what I tell it?
Only when it needs to in order to answer you. The query is built by the AI provider from your message, so don't put personal data in what you want it to search for.
All the details are in the Privacy policy.